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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacob Thompson

Jacob Thompson

October 7, 2024

2  out of  5
rating by Jacob Thompson
"They are very nice and lovely people, but my rate literally only went up by 30%+ without any tickets/accidents/claims. Not sure if it's this particular branch or just State Farm as a whole, but if you are looking for a place that will not increase your rate then I would highly suggest not this. Update; Hi Steve! I did call in before I did any shopping around. I first got you as my provider for $140 then it went up to $188 and I called and the best she could possibly do for me was $7 off a month. Then it got raised again to $224. First place I went to now has me at $134. I tried everything with you before I left. I live right next door but those are the numbers. No harsh feelings, just can't justify this big of a discrepancy."
We responded:
"Jacob I’m sorry to hear about your rate experience. Unfortunately the industry has taken a hit. We don’t control rates at our offices. I would be happy to sit down with you and review your policies. Call my office and we can set up a time to meet. I appreciate any and all feedback. Thank you. Steve 518-581-8240"
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Mark Hopkins

May 20, 2024

5  out of  5
rating by Mark Hopkins
"Excellent service!"
We responded:
"Thank you, Mark! We're thrilled to hear you had an excellent experience with us. If you ever need anything else, feel free to reach out."
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Linda Livey

February 6, 2024

5  out of  5
rating by Linda Livey
"Steve and his staff are exceptional in every way they do business, When you can highly recommend your insurance agents during and after having an accident you truly know you're in great hands!"
We responded:
"Linda, thank you for your kind words and 5-star review! We're so glad to hear you are confident in your insurance and our team. We appreciate your recommendation of our services to others."
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Charles Galloway

February 5, 2024

5  out of  5
rating by Charles Galloway
"Fast, responsive andvery competive. Highly recommended!"
We responded:
"Thank you for your 5-star review, Charles! We truly appreciate your recommendation of our services to others."
Profile photo of Robert Rippel

Robert Rippel

December 19, 2023

5  out of  5
rating by Robert Rippel
"Steve Cook actually really cares deeply about his clients. Always putting them first. We’ve bundled everything we own and put into Steve’s hands knowing that he’ll always have our back. Can’t recommend him enough."
We responded:
"Thank you Bob. We appreciate your trust our agency. We will always be there to help. Have a great holiday! Steve Cook State Farm Insurance Agency 6 Franklin Square Saratoga Springs, NY 12866"
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Oleksyn Steve

December 17, 2023

5  out of  5
rating by Oleksyn Steve
"It has been comforting knowing that a professional staff with integrity always has your best interest as their priority. They were extremely helpful through a recent claim and lead the process with clear communication to minimize my concerns. I am very pleased since I have been working with this agency and would highly recommend!"
We responded:
"It's wonderful to hear that you've had a positive experience with our agency! We strive to prioritize our clients' best interests and provide the support you need, especially during challenging times like a claim. Your satisfaction and recommendation mean a lot to us. Thank you for entrusting us with your insurance needs!"
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Jessica Rippel

December 16, 2023

5  out of  5
rating by Jessica Rippel
"Steve has helped us a ton. We’ve bundled everything with Steve knowing he will take good care of us! We trust Steve and know we are in good hands."
We responded:
"Thank you Jessica for the kind words. We truly appreciate you placing your trust in our agency. Happy Holidays! Steve State Farm Steve Cook Agency 6 Franklin Square Saratoga Springs, NY 12866"
Profile photo of Brannigan Bryant

Brannigan Bryant

November 22, 2023

5  out of  5
rating by Brannigan Bryant
"Great agent, even better person."
We responded:
"Thank you! We truly appreciate your kind words and 5-star review!"
Profile photo of Peter Hansen

Peter Hansen

November 20, 2023

5  out of  5
rating by Peter Hansen
"These folks are responsive, knowledgeable, open, honest and provide a vast array of insurance options at great rates. I highly recommend."
We responded:
"Thanks Peter. We appreciate you allowing us to help."
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John G

November 19, 2023

5  out of  5
rating by John G
"Been with them for probably at least a decade. Would never leave ever. The best agent I've ever had."
We responded:
"John, thank you for your loyalty to the Steve Cook State Farm Insurance Agency! We truly appreciate your kind words and 5-star review, and we look forward to working together for many more decades to come!"
Profile photo of Rod Southmont

Rod Southmont

November 16, 2023

5  out of  5
rating by Rod Southmont
"I needed a fast quote and was surprised on how efficient and professional the office was, definitely the best insurance office in Saratoga Springs!"
We responded:
"Rod, thank you for the 5-star review! We're thrilled to hear we could provide you a quote, in a quick and efficient manner. We truly appreciate your positive feedback!"
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Carol Sawyer

November 1, 2023

5  out of  5
rating by Carol Sawyer
"Thank you Danielle for all of your help, it is most appreciated. It is a pleasure to work with you. It is all of five stars and more :)"
We responded:
"Carol, thank you for your kind words and 5-star review recognizing Danielle! We're delighted to hear about your positive experience with Danielle, and we truly appreciate your support."
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Warren O'Connor

August 23, 2023

5  out of  5
rating by Warren O'Connor
"Steve & Danielle are very helpful, and they always go above & beyond. Highly recommend."
We responded:
"Thank you for the wonderful 5 star review, Warren! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Candice Ellis

August 17, 2022

5  out of  5
rating by Candice Ellis
"I am always very happy with Steve Cook's office. Danielle is pleasant and very helpful. Thank you!"
We responded:
"Thank you for the wonderful 5 star review recognizing Danielle's efforts to go the extra mile to provide you with the customer care that you deserve, Candice! We strive to provide you with friendly, professional and thorough customer care! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
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Al Collins

October 26, 2021

5  out of  5
rating by Al Collins
"All of the above qualities. Very efficient. Willingness to be always helpful. Great sense of humor. Occasionally reaching out to offer future options. Very special. I am the fortunate one to have the support of this particular agency in Saratoga Springs, NY. Sincerely, Al Collins"
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Maria Northrop

October 7, 2021

5  out of  5
rating by Maria Northrop
"Always so friendly and quick to do whatever they can to help you stay covered! Here I am a few years later and I can't say enough good things about Steve and his team. I am getting ready to make a move out of state and Danielle was great in helping me out sending my necessary info to a new agent in the area where I will be to help make the transition a smooth one. I highly recommend Steve and his team!"
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Adrian Bautista

August 22, 2021

5  out of  5
rating by Adrian Bautista
"I recently moved from Ohio to New York and Danielle at State Farm made it quite easy to transition to a new auto insurance. Thank you!"
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Karlisa Vaughn

May 25, 2021

5  out of  5
rating by Karlisa Vaughn
"Best place I have ever dealt with!"
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Rich Hahl

May 4, 2021

5  out of  5
rating by Rich Hahl
"Have been with Steve and State Farm for a number of years. I was previously with another agency and had reoccurring issues and poor communication. Steve was recommended to me by a friend. He is very responsive to my needs when they arise. I have received good advice on policies and very good value. I enthusiastically recommend Steve and State Farm for anyone looking for an exceptional agent with a great company"
We responded:
"Thanks Rich. It's great building friendships with great people as well being a trusted advisor."
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Jeanne Whiteside

March 5, 2021

5  out of  5
rating by Jeanne Whiteside
"After losing my job, I decided to revisit my home and auto insurance premiums and investigate other insurance options. Like a Good Neighbor, Steve Cook , insurance agent with State Farm in Saratoga Springs, was there.Steve was able to lower my premium and improve my coverage. He explained every item of my coverage for home and auto in a clear, concise manner and made recommendations that completely suited my needs. Steve even stopped by my home to take a photo of my vehicle. I have already recommended Steve and State Farm to several friends as this has been the most satisfying insurance experience I have ever had."
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Matt Sprissler

October 20, 2020

5  out of  5
rating by Matt Sprissler
"Steve was very thorough in going through my old insurance and walking me through how I could save money while also getting more value with State Farm."
We responded:
"Matt, Thank you for giving us the opportunity to review your insurance and earn your business!"
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Nancy Bullis

September 15, 2020

5  out of  5
rating by Nancy Bullis
"Needed a quick auto policy for my 18 year old. Great rates and quick courteous response. Would recommend!!"
We responded:
"Thank you Nancy!"
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Joseph Kakaty

September 15, 2020

5  out of  5
rating by Joseph Kakaty
"Efficient...Always value added...Good community members, too!"
We responded:
"Thanks Joe. Goal is to always give more than expected!"
Profile photo of Bradford Wiggins

Bradford Wiggins

August 21, 2020

5  out of  5
rating by Bradford Wiggins
"State Farm Insurance is the best! They are a polite, honest and hard-working group of people. Come visit them in person or give them a call if you want to save money and enjoy peace of mind that comes with quality insurance."
Profile photo of Jamie Lynn

Jamie Lynn

August 19, 2020

5  out of  5
rating by Jamie Lynn
"I have been with Steve's agency for many many years now and have enjoyed doing business with them. Everyone on the office is very helpful and responsive. I do my homework and still find that I am getting very good rates with State Farm."