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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Candice Ellis

August 17, 2022

5  out of  5 rating by Candice Ellis
"I am always very happy with Steve Cook's office. Danielle is pleasant and very helpful. Thank you!"

Al Collins

October 26, 2021

5  out of  5 rating by Al Collins
"All of the above qualities. Very efficient. Willingness to be always helpful. Great sense of humor. Occasionally reaching out to offer future options. Very special. I am the fortunate one to have the support of this particular agency in Saratoga Springs, NY. Sincerely, Al Collins"

Maria Northrop

October 7, 2021

5  out of  5 rating by Maria Northrop
"Always so friendly and quick to do whatever they can to help you stay covered! Here I am a few years later and I can't say enough good things about Steve and his team. I am getting ready to make a move out of state and Danielle was great in helping me out sending my necessary info to a new agent in the area where I will be to help make the transition a smooth one. I highly recommend Steve and his team!"

Adrian Bautista

August 22, 2021

5  out of  5 rating by Adrian Bautista
"I recently moved from Ohio to New York and Danielle at State Farm made it quite easy to transition to a new auto insurance. Thank you!"

Karlisa Vaughn

May 25, 2021

5  out of  5 rating by Karlisa Vaughn
"Best place I have ever dealt with!"

Rich Hahl

May 4, 2021

5  out of  5 rating by Rich Hahl
"Have been with Steve and State Farm for a number of years. I was previously with another agency and had reoccurring issues and poor communication. Steve was recommended to me by a friend. He is very responsive to my needs when they arise. I have received good advice on policies and very good value. I enthusiastically recommend Steve and State Farm for anyone looking for an exceptional agent with a great company"

Jeanne Whiteside

March 5, 2021

5  out of  5 rating by Jeanne Whiteside
"After losing my job, I decided to revisit my home and auto insurance premiums and investigate other insurance options. Like a Good Neighbor, Steve Cook , insurance agent with State Farm in Saratoga Springs, was there.Steve was able to lower my premium and improve my coverage. He explained every item of my coverage for home and auto in a clear, concise manner and made recommendations that completely suited my needs. Steve even stopped by my home to take a photo of my vehicle. I have already recommended Steve and State Farm to several friends as this has been the most satisfying insurance experience I have ever had."

Matt Sprissler

October 20, 2020

5  out of  5 rating by Matt Sprissler
"Steve was very thorough in going through my old insurance and walking me through how I could save money while also getting more value with State Farm."

Nancy Bullis

September 15, 2020

5  out of  5 rating by Nancy Bullis
"Needed a quick auto policy for my 18 year old. Great rates and quick courteous response. Would recommend!!"

Peter Hansen

September 15, 2020

5  out of  5 rating by Peter Hansen
"These folks are responsive, knowledgeable, open, honest and provide a vast array of insurance options at great rates. I highly recommend."

Joseph Kakaty

September 15, 2020

5  out of  5 rating by Joseph Kakaty
"Efficient...Always value added...Good community members, too!"

Bradford Wiggins

August 21, 2020

5  out of  5 rating by Bradford Wiggins
"State Farm Insurance is the best! They are a polite, honest and hard-working group of people. Come visit them in person or give them a call if you want to save money and enjoy peace of mind that comes with quality insurance."

Jamie Lynn

August 19, 2020

5  out of  5 rating by Jamie Lynn
"I have been with Steve's agency for many many years now and have enjoyed doing business with them. Everyone on the office is very helpful and responsive. I do my homework and still find that I am getting very good rates with State Farm."

Dee V

August 14, 2020

5  out of  5 rating by Dee V
"Steve Cook (State Farm Insurance) was a tremendous help in getting our family set up with the highest quality insurance at an affordable rate. He was very responsive in answering any questions we had throughout the process and clearly had our best interests as his top priority. I would highly recommend him if you're looking for a stress-free, affordable and easy insurance alternative."

Morgan Davis

August 14, 2020

5  out of  5 rating by Morgan Davis
"I highly recommend Steve Cook for insurance. Him and his agency helped me tremendously when it came time to getting my own insurance plan. Very nice and professional!"

Tricia Sherman

August 13, 2020

5  out of  5 rating by Tricia Sherman
"I love working with Steve and Danielle. This agency cares about their customers and always goes above and beyond to take care of my insurance needs. My family are happy to be insured with State Farm"

Kathleen White

August 13, 2020

1  out of  5 rating by Kathleen White
"Make sure you know insurance law before you have him write a policy for you. He let my daughter, a first time car insurance buyer, finance a car without advising her to purchase collision. Needless to say she found this out the hard way. The response we received from Cook amounted to oh well."

Mary Beth Daloia-Kahabka

November 20, 2019

5  out of  5 rating by Mary Beth Daloia-Kahabka
"Steve has been my insurance agent for several years now. Since moving over to State Farm with Steve Cook, I have gotten the personalized attention and care over and beyond what is normally expected. My policy is reviewed quite often by Steve and his office and the last time it was reviewed I was told my premium actually went down and my coverage went up. Who would have expected that! I highly recommend Steve because of the level of customer service I have received. I feel comfortable knowing that anytime I have a question or concern, I can just pick up the phone or stop in his office And my questions will be answered."

Ben Cangeleri

November 19, 2019

5  out of  5 rating by Ben Cangeleri
"Steve has consistently been highly professional and very responsive. Our experience has been exceptional. I cant say enough good about Steve, his team and State Farm. Keep up the good work."

Jason Gregory

November 8, 2019

5  out of  5 rating by Jason Gregory
"Great customer service. Very informative!!"

Bob Schlegel

November 5, 2019

5  out of  5 rating by Bob Schlegel
"I recently had to make a few claims and turned to my Agent Steve Cook for help and guidance. Steve and his team took excellent care with my claims and followed up to make sure everything went smooth. Superb customer service during a stressful time. I would highly recommend his Agency."

Melissa C

October 5, 2018

5  out of  5 rating by Melissa C
"Steve agreed to review our homeowners policy with me to see if we might be able to save some money. He prepared a new quote quickly and called me to go over the estimate in great detail line by line. He offered insights and information regarding homeowners insurance that had our previous agent offered, we would have been able to avoid mistakes that ended up costing us a great deal of money. On top of all this great information, he was also able to save us hundreds of dollars a year. If you are looking for a full service agent, look no further!"

kyra fowler

January 11, 2018

1  out of  5 rating by kyra fowler
"State farm agent steve cook failed to set up automatic payments for 9 months, we decided to switch agents and the new agent says to check with the dmv and make sure everything is good, well its not and apparently fees were not paid so now we are in a bad situation, and it was in no way our fault. Every three months for nine months we gave our information again bc they had failed to make it an automatic payment, and we never recieved mail or a call about the payments not going through."